Customer Interview
A customer-centred interview that explores customer tasks, challenges, desires and their readiness to pay.
- Zendesk
- SurveyMonkey
- Google Forms
Seven proven, low-cost experiments to check that customers want your product, so you invest in what works.
Every experiment follows the same simple loop, so you always know what you’re testing and what the result means.
Write down who has the problem and what you believe they will do or pay.
Choose the cheapest test that gives a clear answer, from the methods below.
Put it in front of real customers and track the signals that matter.
Build, change direction or drop the idea, based on evidence, not guesswork.
Pick one or combine several. We help you design the experiment, run it and read the results.
A customer-centred interview that explores customer tasks, challenges, desires and their readiness to pay.
A simple web page that shows your value proposition with clear messaging and a compelling call to action.
An online ad that presents your value proposition to a specific customer segment, with a straightforward call to action.
A series of scheduled emails sent to customers over a set period to measure interest and engagement.
A digital mock-up with clickable areas that imitates how the software responds when customers use it.
Present a product for sale without processing any payment, to see whether customers are ready to buy.
Deliver the experience manually behind the scenes before automating it. Like the wizard in the film, our team handles requests out of sight, so customers get real value while you learn what to build.
Tell us what you’re planning, and we’ll suggest the fastest way to test it with real customers.