AI Agents & Workflow Automation

Build AI agents that run your workflows

IntegrateML designs and builds custom AI agents that handle repetitive work across your email, CRM and internal tools — so your team can focus on the work that matters.

Book a free strategy call See what agents can do
  • Connects to your existing tools
  • Human approval built in
  • Live in weeks, not months
Support AgentRunning · example workflow
Live
  1. TriggerNew support email received
  2. UnderstandAgent classifies intent: refund request
  3. ActLooks up order #48213 in your CRM
  4. DraftWrites reply with refund policy
  5. ApproveSends to your team for one-click approval
Handled in seconds, approved by your team

Agents that work inside the tools you already use

Communication

  • Slack
  • Gmail
  • WhatsApp

Work and data

  • Google Sheets
  • Jira

Commerce

  • Shopify
  • Stripe

Trusted by businesses worldwide

At IntegrateML, we build AI agents and automations that are secure, reliable and ready for real business use. Our solutions fit into the way your team already works, and are measured by the results they deliver.

Talk to an expert
Built with
  • OpenAI
  • LangChain
  • Hugging Face
  • AWS
  • Python
Projects delivered100+
Years of
AI expertise10+
AI engineers
on our team20+
What we build

From a single automation to a team of AI agents

We combine large language models with your data and systems to automate work end to end.

Custom AI Agents

Agents that reason, use your tools and complete multi-step tasks — not just answer questions.

Workflow Automation

Replace copy-paste busywork with automated flows across email, CRM, spreadsheets and internal apps.

Knowledge Assistants

Chat with your documents, policies and data using retrieval-augmented generation (RAG) with cited answers.

Chat & Voice Agents

Customer-facing agents on your website, WhatsApp or phone that resolve requests and hand off to humans.

Document Processing

Extract, validate and route data from invoices, contracts, forms and PDFs straight into your systems.

LLM Integration & APIs

Bring OpenAI, Claude, Gemini or open-source models into your existing products and backends.

Use cases

Put an AI agent on every team

Pick the team that loses the most time to repetitive work. We build an agent for it, you approve what it does, then you expand to the next team.

Customer Support

The problemTickets pile up and customers wait for answers.

The AI agent

  • Reads and tags every new ticket
  • Drafts a reply from your help docs
  • Passes tricky cases to a person

Faster answers, and your team only handles the hard cases.

  • Gmail
  • WhatsApp
  • Slack

Sales

The problemLeads go cold while reps do research and data entry.

The AI agent

  • Researches and enriches new leads
  • Writes personalised follow-ups
  • Keeps your CRM up to date

Reps spend their time selling, not on admin.

  • Gmail
  • Google Sheets
  • Slack

Operations

The problemStaff copy data between systems by hand.

The AI agent

  • Processes orders and invoices
  • Syncs data between your systems
  • Sends a daily status report

Fewer manual errors and routine work done on time.

  • Shopify
  • Google Sheets
  • Jira

HR & Finance

The problemScreening, questions and paperwork take hours.

The AI agent

  • Screens CVs against your job criteria
  • Answers policy questions instantly
  • Matches expenses to receipts

Quicker hiring and month-end, with people approving the final call.

  • Gmail
  • Google Sheets
  • Stripe
How it works

From idea to a working agent

  1. 01

    Discover

    We map your workflows and pick the tasks where an agent saves the most time.

  2. 02

    Design

    We define what the agent can do, which tools it uses and where a human approves.

  3. 03

    Build

    We build, connect your systems and test against your real examples.

  4. 04

    Launch & Improve

    We deploy, monitor every run and keep improving accuracy over time.

Work directly with the founder

Talk to the engineer. Skip the sales team.

At IntegrateML you work directly with Manil Malhotra. He scopes your project, designs the solution and leads the build, from the first call to the day your AI agent goes live.

  • AI agentsand workflow automation
  • NLP · Visionand LLM solutions
  • 1 contactfrom scoping to launch
Chat with Manil on WhatsAppNo sales pitch. Just a technical conversation.

What sets us apart from every other AI agency

We Own the Outcome, Not Just the Code

Many agencies hand over code and move on. We stay accountable for results: if something breaks, we fix it. If it underperforms, we find out why and improve it.

1–2 days

Days, Not Weeks

Get your product ready in 1–2 days rather than weeks. We keep scope tight and ship early, so you see it working fast and improve it from there.

You Keep Everything, No Lock-In

You own the source code, data and cloud accounts we build for you. We never hold your software hostage.

Why IntegrateML

Agents you can trust with real work

Human in the loop

You choose which actions run on their own and which wait for approval.

Your data stays yours

Role-based access, private deployments and no training on your data.

Full visibility

Every agent run is logged, so you can see what it did and why.

Model-agnostic

We pick the best model for each task and can switch as models improve.

From the blog

Insights on AI agents & automation

Practical guides and ideas from our team on putting AI to work in your business.

View all posts

Ready to put your first AI agent to work?

Tell us about one workflow that slows your team down. We'll show you how an agent can handle it.

Talk to an expert